All products, once sold are non-returnable or exchange except for the following:
* Products received are different from what is stated on the invoice; i.e. wrong goods are delivered.
* Product is found to be faulty.

Your personal information is confidential. We do not rent, sell, barter or trade e-mail addresses of any collected information and is used for internal purposes only.

At the time you place your order, you will receive an online confirmation that we have received your order. If you do not receive our auto order confirmation email, please kindly inform our Customer Service.

You cannot cancel an order (or part of an order) after credit card has been authorized and approved.

You can enter ISBN number, book title, author or publishers’ name and press the “Search” button.

Besides credit card (Amex, Visa, and Mastercard), you can also make online transaction by transferring the purchase amount to our CIMB Account.
The details of our account are as follows:

Bank: CIMB Bank Berhad
Account Name: Badan Cemerlang Sdn. Bhd.
Account No: 0110-0008474-053

All prices quoted are in Malaysian Ringgit (MYR).

We provide Local Courier and International Delivery. Please refer to our Shipping Information for detail.

You will be entitle to 5% discount for online purchases (refer Terms & Conditions) if you provide us your membership number.

You can email them to our Customer Service. We will reply the answer within 5 working days.

That depends on where one resides. Basically it takes 2 to 4 business days for Local (Malaysia) and about 6 to 17 business days for International shipments.

You may contact our Customer Service to arrange for any return/exchange of merchandise. We will exchange the same product or same value amount. Cash is not refundable.